The benefits of Remote Support
LNS Remote Support is a service that combines the MyLNS portal with mixed reality technology to minimise machine downtime and provide immediate support regardless of your location. Mixed reality is the merging of the real and virtual worlds. The Hololens connected glasses are the gateway for mixed reality; they allow both the hotliner to visualise the situation and the customer to hear the advice. The customer can then interact with the device he is working on with both hands.